Legal
Privacy Policy
Last updated: April 2026
Ingress Software LLC (“Ingress,” “we,” “us”) operates ingresssoftware.com and related services. This policy explains what information we collect through our public website, scheduling tools, and contact channels; how we use it; how long we keep it; and the choices you have. It is written for visitors, prospective clients, and partners evaluating our custom software, AI consulting, and IoT engineering services.
Information we collect
We collect information you provide directly: name, email address, company, phone number (if supplied), message content, and scheduling details when you book a meeting. Our scheduling and authentication features may process similar identifiers to send confirmations, calendar invites, and reminders. We also collect limited technical data automatically—such as IP address, browser type, device type, and pages viewed—to secure the site, diagnose abuse, and understand aggregate usage patterns.
How we use information
- To respond to inquiries and deliver proposals or statements of work you request.
- To operate scheduling, email confirmations, and related communications.
- To secure accounts, prevent fraud, and protect the integrity of our systems.
- To comply with law, enforce our terms, and defend legal claims when necessary.
- To improve site performance and content based on aggregated, non-identifying analytics.
Legal bases (where applicable)
Where GDPR or similar laws apply, we rely on legitimate interests to operate our site and respond to commercial inquiries, on contract performance when you engage us, and on consent where we ask for it explicitly (for example, certain marketing communications).
Sharing and subprocessors
We use reputable infrastructure and communications providers (for example, hosting, email, calendar, and database services) to run our business. Those providers process data on our instructions and under contractual safeguards. We do not sell your personal information. We may disclose information if required by law, subpoena, or to protect the rights, safety, and security of Ingress, our users, or the public.
Data retention
We retain contact and scheduling records for as long as needed to manage the relationship and satisfy legal, tax, and accounting obligations. Technical logs are retained for shorter security and troubleshooting windows unless a longer period is required for incident response.
Security
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; we encourage you to use updated browsers and secure networks when submitting sensitive information.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us through our contact page. We will verify requests consistent with applicable law.
Children
Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will change when we do. Material changes may be highlighted on the site or communicated where appropriate.
Contact
Questions about this Privacy Policy: use the contact form or the business address published on our about page.